The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
County	N…

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The California Public Utilities Commission (CPUC) will begin the process to add a new area code to the area currently served by the 530 area code, as the 530 area code is expected to be depleted of prefixes by September 2025.

The new area code will be introduced on top of the 530 area code using the overlay method. Overlay means that people with existing 530 area code phone numbers will keep those. Any new numbers would be given the new area code thus "overlaying" the existing numbers. Rather than having regions split geographically for assigning new area codes, old and new area codes will be intermixed throughout the service area. The new area code to overlay the 530 area codes is 837.

The North American Numbering Plan Administrator (NANPA) will be filing an application with the CPUC on behalf of the telecommunications industry to request the CPUC approve an overlay area code for the 530 area code region to provider additional numbering resources for the region.

The 530 area code serv…

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California Connect, also called the Deaf and Disabled Telecommunications Program (DDTP), is funded by the California Public Utilities Commission (CPUC) and is a public purpose program that provides communications equipment and services to persons with disabilities. The program’s accessible products and services are fully subsidized, removing financial barriers.

Equipment is available for people who have difficulty:

• Hearing
• Seeing
• Moving
• Speaking
• Learning or remembering

California Relay Service can connect TTY users to non-TTY users.

There are free trainings on how to make a smartphone work better for people with disabilities.

To be eligible, you must be certified as having a permanent or temporary disability and you also must:

• Live in California
• Have access to telephone service
  • You must have access to either cell phone or land line service to participate in the program.

Web pages

• Home - https://caconnect.org/
• Apply - https://apply.caconnect.org/
• Find equipment - https://caconnect.org/e…

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CalWORKs provides cash aid and services to eligible families that have a child(ren) in the home. The program serves all 58 counties in the state and is operated locally by county welfare departments.

If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help. Families that apply and qualify for ongoing assistance receive money each month to help pay for housing, food and other necessary expenses.

The amount of a family‘s monthly assistance payment depends on a number of factors, including the number of people who are eligible and the special needs of any of those family members. The income of the family is considered in calculating the amount of cash aid the family receives.

Generally, services are available to:

• Families that have a child(ren) in the home who has been deprived of parental support or care because of the absence, disability or death of either parent.
• Families with a child(ren)…

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Clean & Sober Transitional Living offers sober living in a safe and long-established recovery community, including three meals a day and all utilities.

Sierra Community House offers Crisis Intervention - https://sierracommunityhouse.org/our-services/crisis-intervention-prevention/

24-hour Help Line at 800-736-1060.

You may also call the national Suicide and Crisis Lifeline by dialing 988. For more resources please visit the Tahoe Truckee Suicide Prevention Coalition at www.tahoelifeline.org.

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Formerly known as Tahoe SAFE Alliance, Sierra Community House’s Crisis Intervention is dedicated to serving victims of intimate partner / domestic violence, sexual assault, and child abuse. All services are free and available in multiple languages. Sierra Community House will not discriminate against anyone based on actual or perceived race, color, religion, national origin, age, sexual orientation, gender, or disability. All of our services are designed to empower victims in reclaiming their rights and to provide the tools individuals and families nee… [read more]

Liberty Utilities has implemented an Emergency Disaster Relief Program that provides protections to customers affected by wildfire and other natural disasters. In the event that a State of Emergency is declared at the state or federal level, protections would be available to customers who experience loss or disruption of the delivery or receipt of utility service and/or resulted in the degradation of the quality of utility service.

If these criteria are met, Liberty Utilities will:

• Waive deposit requirements for residents seeking to re-establish service for one year and expedite move-in and move-out service requests
• Stop estimated energy usage for billing attributed to the time period when the home/unit was unoccupied as a result of the emergency
• Discontinue billing
• Prorate any monthly access charge or minimum charges
• Implement payment plan options for residential customers
• Suspend disconnection for non-payment and associated fees, waiver of deposit and late fee requirements
• Provide su…

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Environmental Utilities is Roseville's service provider for water, wastewater, waste services, recycled water and stormwater quality services. 

Web pages

• Environmental Utilities home - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8717422
• Recycling - https://www.roseville.ca.us/cms/One.aspx?portalId=7964922&pageId=8908309
• Water Wise House Calls - https://www.roseville.ca.us/cms/one.aspx?portalId=7964922&pageId=10783212
• Contact - https://www.roseville.ca.us/government/departments/environmental_utilities/contact_us

PG&E Geographic Zones can be found here.

Areas of Nevada and Placer Counties that are served by PG&E are in Zone 5.

Zone outlines are based on the California Public Utilities Commission (CPUC) High Fire Threat Map.

Web pages

• Geographic Zones - https://www.pge.com/en/outages-and-safety/safety/wildfire-preparedness-support/weather-and-fire-detection.html
• California Public Utilities Commission (CPUC) High Fire Threat Map - https://files.cpuc.ca.gov/Safety/fire-threat_map/Version%201/PrintablePDFs/8.5X11inch_PDF/High_Fire-Threat_District_Map_final.pdf (info about the map). CPUC Fire Map is here:https://files.cpuc.ca.gov/Safety/fire-threat_map/2018/PrintablePDFs/8.5X11inch_PDF/CPUC_Fire-Threat_Map_final_OLD.pdf

A guide to 3-digit N11 phone numbers is located here.

• 211 - Community information and referral services. 211 service is provided by local community-based or government organizations that are authorized by the CPUC to use the 211 code to provide information and referrals to health and human services.
• 311 - Non-emergency governmental services. 311 service is administered by municipal governments.
• 411 - Local Directory Assistance. 411 directory assistance is provided by individual telecommunications service providers or independent providers.
• 511 - Traffic and Transportation information. The California Highway Patrol, California Department of Transportation, and local transportation agencies oversee 511 operations.
• 611 - General Customer Service. 611 service is provided by individual telecommunications service providers.
• 711 - Telecommunications Relay Service for the speech and hearing impaired. In California, 711 Relay service is provided through Hamilton Relay.
• 811 - Call-before-you-dig phone…

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