The 211 Connecting Point Contact Center provides information about health and human services programs and helps callers connect to the services that best meet their needs.

Services are available by phone 24 hours a day, seven days a week, and by text and instant message Monday through Friday from 8:30am to 5pm. Help is offered in many languages.

Services are accessible to people with disabilities. The 211 Connecting Point website offers guided searches by topic with information on community programs and services.

In the event of disasters such as wildfires and winter storms, 211 Connecting Point provides timely disaster-related information via the 211 call center and website.

Service area: Nevada County, Placer County, Tahoe/Truckee


Web pages

• Home - https://211connectingpoint.org/
• Quick Links for a guided search by topic - https://cde.211connectingpoint.org/

The 211 Connecting Point Contact Center can refer people to other 211 call centers in California and around the USA.

Find contact centers around the United States here.

You can also call 866-FIND-211 (866-346-3211) to find your county's 211 in California. Your call can be transferred to your local 2-1-1.

(Note: If you work at a 2-1-1 in California and would like your county to route appropriately through the 866-find-211 phone line, please contact Eve Hamilton at ehamilton@icfs.org.)

California 211 Direct Phone Numbers
2‑1‑1 is a free telephone number providing access to local community services. 2‑1‑1 is available in multiple languages, allowing people access to information and to obtain referrals for resources such as physical and mental health, housing, utility, food, transportation, employment assistance, and suicide and crisis interventions. 2‑1‑1 also provides disaster preparedness, response, and recovery during declared emergencies.
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211 Connecting Point Contact Center provides information about disaster preparedness.

• Listos California Disaster Preparedness Information
• Resources - Listos California has free materials in many languages that you can use and share to promote disaster preparedness in your home and community. Find documents such as the Disaster Ready Guide and First Aid Kit for Your Mind.
• Disaster Directories by County - 58 Disaster Directories for each California county, with information to help highly vulnerable populations get ready for wildfires, earthquakes, floods and power shutoffs.
• Hazard Maps - These show the risks of earthquakes, wildfires, and floods by county.
  
  

Web pages

• Home - https://211connectingpoint.org/
• Listos California Disaster Preparedness Information - https://www.listoscalifornia.org/
• Resources - https://www.listoscalifornia.org/resources/
• Disaster Ready Guide - https://www.listoscalifornia.org/resources/?group=disaster-ready-guide
• First Aid Kit for Your Mind - https://www.listosc…

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 The 211 Connecting Point Contact Center can text community members information on resources.

Information and Referral (I&R)

For local resources to meet your needs. Live agents are available Mon-Fri 8:30am-6:30pm.

• To begin your conversation in English or Espanol, text your zip code to 898211

Placer County resources

For occasional alerts (1-2 times a week) on resources only available in Placer County.

• In English, text gethelpplacer to 898211
• In Espanol, text ayudacomunitaria to 898211

Non-emergency disaster info (not active at this time)

• 211 may provide information on how to sign up for non-emergency text message updates in the event of a disaster (not active at this time)

Standard msg and data rates may apply. Text STOP to opt-out, Text HELP for technical assistance. For terms and conditions for texting with 898211, visit here. 

Web pages

• Home - https://211connectingpoint.org/
• Terms and Conditions - https://educationalmessageservices.com/policies/ 

Advocates for Disaster Justice is the new era of DisasterLegalAid.org, a groundbreaking national collaboration and legal relief effort that took root in the aftermath of Hurricane Katrina in 2005.  Under the leadership of Pro Bono Net, Lone Star Legal Aid, the American Bar Association Center for Pro Bono, and the National Aid & Defender Association, Advocates for Disaster Justice has grown into the largest national network of justice advocates and allies working to advance equity, rights, and resilience in communities impacted by climate-driven and other disasters. Since the major disasters of 2017, Pro Bono Net, Lone Star Legal Aid, and our allies have trained more than 5,000 advocates, networked hundreds of organizations to harness the power of shared experience, and mobilized new resources to strengthen the legal response effort in times of crisis.  The team behind Advocates for Disaster Justice: Provides up-to-date resources and offers training to le…

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The American Red Cross Gold Country Region has two chapters:

• Northern California Chapter - serving a vast area of Northern California, including Nevada County
• Sierra-Delta Chapter - serving Placer County and the counties of Yolo, Sacramento, El Dorado, Amador, San Joaquin, Calaveras, Alpine, Stanislaus, and Tuolumne

The American Red Cross California Gold Country Region (including Northern CA and Sierra-Delta chapters) has the following resources available for people affected by wildfires.

Evacuation Points and Shelters

• Find an updated national list of sites here.  

Red Cross Disaster Health Services

• 24-Hour Hotline: 669-444-0776

Red Cross Disaster Mental Health Services

• 24-Hour Hotline: 571-535-1661
  
  

Web pages

• Home - http://www.redcross.org
• Evacuation Points and Shelters - http://www.redcross.org/shelter

The American Red Cross Gold Country Region has two chapters:

• Northern California Chapter - serving a vast area of Northern California, including Nevada County
• Sierra-Delta Chapter - serving Placer County and the counties of Yolo, Sacramento, El Dorado, Amador, San Joaquin, Calaveras, Alpine, Stanislaus, and Tuolumne

The American Red Cross California Gold Country Region (including Northern CA and Sierra-Delta chapters) has the following resources available for people affected by wildfires.

Evacuation Points and Shelters

• Find an updated national list of sites here.  

Red Cross Disaster Health Services

• 24-Hour Hotline: 669-444-0776

Red Cross Disaster Mental Health Services

• 24-Hour Hotline: 571-535-1661
  
  

Web pages

• Home - http://www.redcross.org
• Evacuation Points and Shelters - http://www.redcross.org/shelter

The Nevada County Veterinary Disaster Response Team (NCVDRT) consists of volunteers who help with animal evacuation. Volunteers are trained in advance. UNTRAINED VOLUNTEERS SHOULD NOT SHOW UP AT ANIMAL EVAC SITES.

In the event of disasters and emergencies, the Animal Control department of the Nevada County Sheriff's Office oversees animal evacuation.

For information in the event of an emergency, visit the Ready Nevada County dashboard at http://readynevadacounty.com/dashboard, call 211, or consult trusted information sources.

Placer County Animal Services strives to improve the lives of animals in their care through community outreach and education, providing veterinary treatment and preventative care, reuniting lost pets with their families and ensuring positive outcomes through adoption, rescue or foster programs.

Shelter Services:

• Lost pet reunification
• Pet adoption
• Pet Licensing
• Vaccine Clinics
• Resources for pet owners
• Connection to local animal rescue groups and non-profit organizations
• Shelter tours
• Community education
• Volunteering
• Animal foster programs

Field Services:

• Stray Animal Pickup
• Aggressive animal response
• Cruelty/Neglect investigations
• Barking complaints
• Public education
• Injured domestic and wildlife pickup
• Disaster response

Web pages

• Home - https://www.placer.ca.gov/1909/Animal-Services
• Health & Human Services - https://www.placer.ca.gov/1679/Health-Human-Services

The Nevada County Assessor's Office locates all taxable property within Nevada County, identifies the owner of each parcel of taxable property, establishes the assessed value of all taxable property in accordance with the law, and publishes annual and supplemental assessment rolls.

Reassessment for property damaged from disaster
In the event of property damage due to misfortune or calamity, property owners can apply to have the property's value reassessed.

Web pages

• Assessor's Office home - https://www.nevadacountyca.gov/163/Assessor
• Application for Reassessment of Property Damaged by Misfortune or Calamity - https://www.nevadacountyca.gov/DocumentCenter/View/19635/Application-for-Reassessment-of-Property-Damaged-by-Misfortune-or-Calamity-PDF