Kaiser Permanente (KP) covers non-emergency medical transportation (NEMT) inside the Kaiser Permanente service area, when you cannot get to your medical appointment by car, bus, train, or taxi, due to your medical or physical condition. Non-medical transportation (NMT) may also be covered, depending on your plan.

The Kaiser Permanente (KP) Greater Sacramento service area includes Sacramento County and Placer County which are served by the Roseville, Sacramento, and South Sacramento medical centers.

Kaiser Permanente Transportation Services

​For comprehensive information, KP members should call the Member Service Contact Center number listed on their health insurance card to learn their benefit eligibility for transportation.

• Non-emergency medical transportation - Call 833-226-6760. Medi-Cal assigned recipients who have assigned their plans to KP are eligible to receive covered Non-Emergency Medical Transportation (NEMT).
• Non-medical transportation - Call 844-299-6230. Medi-Cal assigned r…

Medi-Cal offers transportation to and from appointments for services covered by Medi-Cal. This includes transportation to medical, dental, mental health, or substance use disorder appointments, and to pick up prescriptions and medical supplies.

Management of transportation operations is in-house at Partnership HealthPlan of California, the managed care provider for Nevada and Placer Counties. 

Web pages

• Home - http://www.partnershiphp.org
• Transportation benefits - http://www.partnershiphp.org/Members/Medi-Cal/Documents/TransportationFlyer_ENG.pdf#search=TRANSPORTATION