Pioneer Community Energy is a Community Choice Aggregator (CCA) that was formed in 2017. CCAs are not-for-profit public agencies that purchase electricity for residents and businesses in the community, leading to more competitive energy rates. Pioneer is one of 24 operational CCAs in California. CCAs work with investor-owned utilities (IOUs) like PG&E. PG&E maintains the physical infrastructure, delivers the power, and provides the billing service. 

Pioneer serves large areas of Placer and El Dorado counties and the Cities of Grass Valley and Nevada City in Nevada County.

Pioneer customers are also PG&E customers since PG&E’s transmission infrastructure (poles and wires) is used to deliver the electric generation provided by Pioneer. For more, visit the How It Works page - pioneercommunityenergy.org/how-it-works/

Since Pioneer customers are also PG&E customers because PG&E provides the delivery infrastructure, Pioneer customers are el… [read more]

Truckee Donner Public Utility District provides the greater Truckee area with water and electric services while guiding the community to conserve resources.

Power Outages Information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity. Service Map View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905 Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map. How to Prepare To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see the "How to Prepare" section. You will see links to resources for customers. Below those resources, you will also see an option to enter an email address …

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Public Works provides a wide range of public services such as:

• Bus Service/Transit
  • Placer County Transit (PCT)
  • Dial-A-Ride
  • Placer Commuter Express (PCE)
  • Tahoe Truckee Area Regional Transit (TART)
• Environmental Utilities (Garbage/Recycling, Sewer, Water)
• Floodplain Management
• Maintenance of County Vehicles
• Public Works Engineering
• Road Maintenance
  • Provides roadside tree and vegetation control
  • Emergency roadway hazard response
  • Repairs and maintains bridges
  • Maintains roadway signs, striping, and traffic signals
  • Snow removal in eastern Placer County, including North Lake Tahoe
  • Provides an encroachment permit for minor work in and around county maintained roads
  • Road issues/concerns can be reported to Placer County Connect
• Stormwater Quality
• Reduces pollutants in stormwater runoff
• Eliminates non-stormwater discharges
• Lessens the long-term impacts of stormwater discharges from development, business and municipal activities
• Educates the public about stormwater impacts

W…

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PG&E is a Program Administrator of the statewide Self-Generation Incentive Program (SGIP), which is providing financial incentives for Medical Baseline customers installing new, qualifying equipment for storing energy for their homes.

The SGIP Equity Resiliency incentive is designed to allow customers to install a home battery storage system at no cost to them. In July 2020, PG&E was approved for the SGIP Marketing Education and Outreach Plan and Financial Assistance pilot, both of which are specifically focused on supporting Medical Baseline customers in High Fire Threat Districts (HFTD). The Financial Assistance pilot alleviates the need for customers to pay upfront costs and enables additional customers to participate in the program.

Web pages

• Find out if you are eligible - https://www.pge.com/en/save-energy-and-money/rebates-and-incentives/self-generation-incentive-program/self-generation-incentive-plan-equity-resiliency.html
• Rebates & incentives - https://www.p…

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My Time Movement provides support services for young adults with foster care experience and individuals enrolled in Medi-Cal through Partnership HealthPlan.

It focuses mostly on housing stability, education, employment, and independent living.

Services include:

• Housing navigation support, deposits, and application fee assistance
• Educational assistance and employment readiness training
• No-fee birth certificate vouchers
• Driver’s license training
• Food and clothing referrals
• Bus passes and gas cards
• Life skills classes
• Motel vouchers
• Gas cards
• Bus passes
• Utilities assistance

Walk-ins are accepted. Staff are also available to meet participants in the community.

Web pages

• Home - https://www.mytimemovement.org/

Liberty offers information regarding power outages.

Public Safety Power Shutoff (PSPS) Events

​To protect customers and communities from the risk of wildfire, Liberty will temporarily turn off power when weather conditions present an increased fire risk. Power outages might be prolonged, lasting several days. In partnership with fire weather experts, Liberty monitors real-time weather data and forecasts and regularly tests fuel moisture during the fire season. If it is determined that the forecasted conditions meet or exceed safety thresholds, Liberty will initiate a PSPS.

PSPS Alerts

In the event that a PSPS is a possibility, Liberty will attempt to contact customers through calls, texts and emails, using contact information on file. Call 800-782-2506 to update your account's contact information. An online account can be created through Liberty's website. If you have any difficulty registering your account, please call Customer Care at 800-782-2506 for assistance.

Life-Sustaining Medic…

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The Salvation Army in Yuba/Sutter provides a wide range of social services, including emergency food assistance through a pantry and medically tailored groceries, transitional and emergency housing programs, and family crisis shelter. They offer case management, counseling, financial aid for rent and utilities, clothing, and household essentials. Additional services include youth programs, street outreach for unsheltered individuals, and seasonal support such as holiday gifts and back-to-school supplies.

Web pages 

• Home - Yuba Sutter Corps

Truckee Donner Public Utility District offers information about power outages. Truckee Donner Public Utility District does not generate power locally and is dependent on NV Energy for transmission of electricity.

Service Map
View the Electric Utilities Service map: https://www.tdpud.org/Home/ShowDocument?id=7905

Electric Service map can be found by using the search bar on TDPUD's website: www.tdpud.org, by searching keywords: "Service Map", and the 3rd resource on that list of results shows the Electric Utilities Service Map.

Outages
View the Public Outage Map: https://www.tdpud.org/departments/electric/electric-outage-information

How to Prepare
To receive notifications including PSOM event notifications visit https://www.tdpud.org/departments/psom. At the bottom of the PSOM webpage, see the "How to Prepare" section. You will see links to resources for customers. Below those resources, you will also see an option to enter an email address for non-customers to receive notifications.

If you are…

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Liberty provides electric distribution services to customers in the Lake Tahoe region of California, serving the counties of Mono, Alpine, El Dorado, Placer, Nevada, Sierra, and Plumas.

Programs and services include:

• Electricity service for residential and business customers
• Financial assistance programs for qualifying customers
• Energy efficiency and conservation programs
• Walk-in customer service center in South Lake Tahoe

Downed wires:

Downed wires are a serious hazard. If a downed wire is seen:

• Call 911 immediately
• Then call Liberty at 844-245-6868 to report the wire

Web pages

• Home - https://libertyutilities.com
• Electricity Payment Assistance Plans - https://california.libertyutilities.com/north-lake-tahoe/residential/my-account/my-bill/electric-financial-programs.html

Pacific Gas and Electric Company (PG&E) provides utility services, including electric and natural gas. Electric and gas interruption emergency services at any time of the day or night. Provides connection and disconnection services.

​Call 9-1-1 if...

• a power line is down
• you smell natural gas or propane, which indicates a possible gas leak
• for any other possibly life threatening situation

Never touch downed wires. If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move it—and keep children and animals away. Report downed power lines immediately by calling 9-1-1 and then call your electricity provider.

Most of Nevada & Placer Counties:

• PG&E, 800-743-5002

Tahoe Truckee:

• PG&E, 800-743-5002
• Liberty Utilities, 844-245-6868
• Southwest Gas, 877-860-6020
• Truckee Donner Public Utility District, 530-587-3896
  
  

Web pages

• Home - www.pge.com
• Service Areas - https://www.pge.com/tariffs/assets/pdf/tariffbook/ELEC_MAPS_Service%20Ar…

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